Lumitero's 30-Day Money-Back Guarantee

At Lumitero, we understand the importance of trust when it comes to selecting products that promise exceptional quality. That's why we proudly stand behind our offerings with our 30-Day Money-Back Guarantee.

How to Claim Your Refund:

If you are not happy with the purchase, kindly contact us at within 30 days, so we can arrange the return and refund for you. Item needs to satisfy the following criteria: 

  1. Items must be unused and in the same condition as received. We cannot accept returns of items that show signs of wear, damage, or alteration.

  2. Original packaging must be intact. Please ensure that all original packaging, tags, and accessories are included with your return.


Submission Requirements:

All requests for refunds under the 30-Day Money-Back Guarantee must be submitted within 30 days of receiving your product. In order to expedite the processing of your claim, please ensure that all information provided is complete and legible.


Refund Procedure:

Once your refund application has been approved, we will promptly reimburse you for the purchase price of the product. Please note that refunds will only be processed upon receipt of the returned item at our warehouse.*

Thank you for choosing Lumitero. Your satisfaction is our utmost priority, and we remain dedicated to providing you with products of unparalleled quality and service.

Customer service